🏥 NAVTA Member Since 2020 · ✅ Fear Free Certified · 📋 WA Lic. #VF-20208841 · 🩺 DVM On-Staff · 🛡️ AAHA Practice Partner
Veterinary Grooming › Seattle, WA › Fremont
Evidence-based grooming for anxious and medically complex pets
NAVTA Member · 2020–Present
Fear Free Pro · Recertified 2025
WA Lic. #VF-20208841
DVM On-Staff
As trusted by Seattle veterinarians — referred by Fremont Animal Hospital, Green Lake Vet, and Ballard Animal Care.
4.9 · 184 verified reviews
Zero adverse incidents in 4 years of operation
§ Credentials Registry
Doctor of Veterinary Medicine
Washington State Veterinary Board
WA-VET-#4421 · Active
Certified Applied Animal Behaviorist
Animal Behavior Society
CAAB-#0918 · Renewed 2026
Nationally Certified Master Groomer
National Dog Groomers Assoc.
NCMG-#3187 · Active
AKC Canine Good Citizen Evaluator
American Kennel Club
CGC-EV-#11042 · Active
Fear Free Certified Professional
Fear Free, LLC
FFCP-#27514 · Renewed 2026
Registered Veterinary Technician
WA Veterinary Tech. Assoc.
RVT-WA-#8826 · Active
Pet First Aid & CPR Instructor
Pet Tech / American Red Cross
PT-INST-#1166 · Active
Low Stress Handling® Silver
CattleDog Publishing / Yin Inst.
LSH-S-#04412 · Active
All credentials independently verified through issuing bodies. Hard copies are available for client review at intake. Calm Coat maintains continuing education hours exceeding minimum requirements for every active certification on file.
Procedures
All procedures are conducted under veterinary-supervised protocols. Pricing reflects individual assessment outcomes.
| Service | Duration | From |
|---|---|---|
| Therapeutic Bath & Dry Medicated or hypoallergenic shampoos prescribed per coat type. Low-noise dryers, no cage drying. 60–90 min per appointment. | 60–90 min | From $55 |
| Anxiety-Specialized Full Groom Extended sessions with rest breaks, desensitization pauses, and adaptive handling. No rushing. | 60–90 min | From $95 |
| Medical Coat Treatment For dogs with skin conditions, post-surgery coats, or chronic skin disease. Prescription shampoo administration and documentation. | 60–90 min | From $110 |
| Nail Grinding & Paw Care Dremmel grinding for sound-sensitive dogs who panic at clippers. Paw pad check, moisturizer, and nail health record. | 60–90 min | From $28 |
Scroll right to view all columns, or request a full service list by phone.
Onboarding Protocol
All new patients are enrolled through a structured intake procedure before any grooming services are scheduled.
Complete the online intake form with vaccination records, prior grooming history, behavioral triggers, and current medications.
30-minute DVM evaluation conducted by Dr. Santos or a certified RVT. All findings are documented in the patient file.
A grooming plan is drafted and signed off by Dr. Santos before any service is scheduled. Protocol is filed in the patient record.
We confirm your appointment within 4 business hours via email. All required documents must be received prior to confirmation.
Facility Policy
The following requirements apply to all patients. Non-compliance will result in appointment cancellation.
| Vaccination Requirements | Current Rabies, Bordetella (within 6 months), and DHPP/DA2PP required for all breeds. Records must be submitted via the intake portal prior to the first appointment. No exceptions. |
| Temperament Assessment | All new patients require a 30-minute behavioral consultation before their first service. This assessment determines protocol suitability and is required for scheduling. It is non-negotiable. |
| Day-of-Service Health | Patients must be free of external parasites (fleas/ticks), not in active heat, and clear of any contagious illness or open skin lesions on the day of service. Appointment will be declined if conditions are unmet. |
| Emergency Protocol | A 24/7 veterinary partner is on call throughout every appointment. Guardians are contacted immediately — before any treatment decision is made. All incidents are documented in the patient record and shared with the guardian's primary veterinarian upon request. |
Packages
All rates are per visit unless otherwise noted. Final pricing confirmed following the intake assessment.
| Package | Frequency | Rate | |
|---|---|---|---|
| First Visit Assessment Behavior and coat assessment with Dr. Santos | one time | $45 | Select |
| Monthly Maintenance Recommended Full groom + mid-month bath and brush | per month | $185 | Select |
| Senior Care Program Specialized for dogs 8+ | per month | $220 | Select |
All prices listed in USD. Sales tax applicable. Contact us for multi-patient household rates.
Facility
Our studio is designed to clinical standards: single-patient-at-a-time throughput, non-slip surfaces, temperature-controlled, no cage drying.
Clinical Staff
Owner & Medical Director
Veterinarian and certified animal behavior consultant. Dr. Santos opened Calm Coat after seeing countless dogs traumatized by standard grooming shops. She protocols every grooming plan for medically sensitive pets.
Certified Therapeutic Groomer
Nationally certified groomer with additional training in low-stress handling. Chris has worked with post-rescue dogs, bite-risk dogs, and senior dogs with mobility limitations for 9 years.
Client Care Coordinator
Veterinary technician with a background in behavior support. Alex conducts every intake assessment, communicates medical notes to groomers, and manages the post-appointment care plan.
Guardian Reviews
Case Study · CR-0184
Verified Guardian“My dog Maple had been flagged as "ungroom-able" at two other shops. Dr. Santos assessed her, made a gentle handling plan, and Chris groomed her in two calm sessions with no muzzle and no fear. I cried.”
Guardian
Linda C.
Patient
Rescue pit bull owner
On File
April 2025
Ref · CR-1281
“As a vet, I'm picky. Calm Coat is the only place I'd trust with my senior dachshund who has IVDD. They modified the entire grooming table setup and never once rushed him.”
Dr. Kevin O.
Veterinarian & Dachshund owner · February 2025
Ref · CR-1274
“Rosie has severe anxiety—shaking, panting, the works. After two Calm Coat appointments the shaking has stopped. Whatever they're doing is working.”
Nina P.
Standard Poodle owner · January 2025
Information
Potentially. We require a behavioral consultation with Dr. Santos prior to any booking decision. Based on the assessment, we will determine whether our protocols can safely accommodate the patient. We do not guarantee outcomes but have successfully groomed many bite-history patients.
Only with prior guardian consent, and exclusively basket muzzles that permit normal panting. Muzzles are never used as a restraint substitute — only as a safety measure during specific brief procedures as documented in the patient protocol.
2 to 3 hours for patients with anxiety or complex coat requirements. We do not impose time pressure. Guardians receive a text notification when the appointment is nearing completion.
Guardian presence is permitted for the initial intake visit. For subsequent appointments, a patient-only environment is strongly recommended — most dogs exhibit lower stress indicators without guardian presence in the treatment area.
No. Our services are exclusively available for canine patients at this time.
Cancellations require a minimum of 24 hours' notice. Late cancellations or no-shows may be subject to a service fee. Exceptions are made for documented medical emergencies.
Medications and health conditions are documented in the patient record during intake. Dr. Santos reviews all records prior to the first appointment and updates the grooming protocol accordingly. Please disclose all current medications in your intake form.
Scheduling
All new patients begin with a 30-minute intake assessment. Submit your request below and we will confirm within 4 business hours.
Your appointment request has been submitted. A member of our team will contact you within 4 business hours to confirm scheduling and next steps.
Visit Us
| Monday – Friday | 8:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
| Sunday | Closed |
WA Veterinary Facility License #VF-20208841 | NAVTA Member